How to Update Your Account
Updating your address, credit card, and managing your orders is easy from your customer dashboard! Below, find a step-by-step of how to update each of these areas, with screenshots to show you where to click.
Important note: Signing up for the wine club does not automatically create an account for you, unless you checked "Create Account" when you checked out. If the system does not recognize that your email exists, please register as a new customer (click here to do that). From there, you will be able to log in and manage your subscription as needed.
Accessing Your Account
Access your account by clicking on the person outline at the top of the page.
Managing Your SubscriptionWhen you log in, you'll be taken to a page that shows past orders and the addresses associated with your account. This is helpful for knowing what you've ordered but is NOT where you update your address or billing information for the club. To get to the page where you can update your information, click "Click to Manage Your Subscription."
After you've navigated to the manage your subscription page, you will have multiple options, including:
- Pause your account
- Update your shipping and/or billing address
- Update your payment information
- Update the products in your subscription (swap from 2 or 4-pack)
- See your transaction history
- Cancel your subscription
Each of these should be fairly straightforward. We've put an example below of updating an address for your reference:
If you have any questions, please reach out to us at firstname.lastname@example.org and we will get your account sorted with you!